Warranty Policy

At G-PLUS, we are committed to providing reliable automotive parts and customer support. G-PLUS products are covered by a 1-year limited warranty against eligible defects in materials or workmanship under normal use conditions.

1. Quick Inspection & Returns

If you receive an incorrect or damaged item, or if the product is defective or fails under normal use within the 90-day return period, you may request a return or refund in accordance with our Return Policy.

For more details, please see our return policy.

2. Limited Warranty Terms

If a covered defect occurs after the 90-day return period but within 1 year of the original purchase date, you may be eligible for warranty service:

3. Warranty Exceptions

The warranty applies to products under normal use conditions. The following situations are not covered:

• Expired Warranty: Warranty period is calculated from the original purchase date. Claims made after the period ends are invalid.
• Improper Maintenance or Misuse: Damage caused by misuse, abuse, improper installation, unauthorized modification, or poor maintenance.
• External Factors: Damage caused by natural disasters (fire, flood, lightning) or other force majeure events.

4. Important Notes

• Once a refund is issued for a product, our warranty obligations are considered fully satisfied.
• Even if the product is not required to be returned, you should cease using it immediately.
• The warranty does not cover damage resulting from continued use after a defect has been identified, misuse, or unauthorized modification.

5. Contact Our Support Team

If you have questions regarding a warranty claim or product issue, please contact our customer support team:

• Business Name: G-PLUS, INC.
• Business Address: 6718 Bickmore Ave, Chino, CA 91708
• Email: service@gplusauto.com
• Phone: +1 626 753 4558

We provide Customer Support Hours: Mon–Fri, 9 AM – 6 PM (Pacific Time) to help resolve any issues and ensure your satisfaction with every purchase.