Warranty Policy

At G-PLUS, we are committed to excellence. By partnering with leading manufacturers, we ensure the highest quality for our automotive parts and back every purchase with a limited warranty of up to 3 years. Every purchase comes with our dedicated customer protection.

For specific warranty periods by product category, please refer to our Warranty Period Page.

1. Quick Inspection & Returns

Please inspect your items promptly upon receipt. If you find shipping damage, received the wrong item, or discover a defect, you may request a return or refund within 90 days of purchase.

For more details, please see our return policy.

2. Limited Warranty Terms

If a product fails due to a material or workmanship defect after the return period, you may be eligible for warranty service under the following terms:

3. Warranty Exceptions

The warranty applies to products under normal use conditions. The following situations are not covered:

• Expired Warranty: Warranty period is calculated from the original purchase date. Claims made after the period ends are invalid.
• Improper Maintenance or Misuse: Damage caused by misuse, abuse, improper installation, unauthorized modification, or poor maintenance.
• External Factors: Damage caused by natural disasters (fire, flood, lightning) or other force majeure events.

4. Important Notes

• Once a refund is issued for a product, our warranty obligations are considered fully satisfied.
• Even if the product is not required to be returned, you should cease using it immediately.
• G-PLUS is not responsible for any damages resulting from unauthorized use.

5. Contact Our Support Team

If you have questions regarding a warranty claim or product issue, please contact our customer support team:

• Email: service@gplusauto.com
• Phone: +1 702 202 5030

We provide 24/7 support to help resolve any issues and ensure your satisfaction with every purchase.